We offer a refund and/or exchange within the first 14 days of your purchase. If 14 days have passed from the date of your purchase, no refunds and/or exchanges of any kind will be offered.

Eligibility for refunds and exchanges

Your item must be unused and in the same condition that you received it.

The item must be in its original packaging.

To complete the return, we require a receipt or proof of purchase.

We only offer refunds for items sold at full price, sale items cannot be returned.

If the item in question is marked as a gift at the time of purchase and shipped directly to you, you will receive an offer credit for the amount of your return.

Exchanges (if applicable)

We only replace items if they are faulty or damaged. If you need to exchange something for an identical item, email us at bonjour@verygourmand.pt and send the item to:

Very Gourmand - Rua Rebelo da Silva 53 - 1000-253 Lisboa - PORTUGAL

Assets not covered

The following products are not covered by the return policy:

Gift cards

Partial refunds are granted (if applicable)

Any item not in its original condition, damaged or missing for reasons not due to our error.

Any item returned more than 14 days after delivery.

As soon as the return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed and a credit will automatically be applied to your credit card or original form of payment within a certain number of days.

Late or missing refunds

If you haven't received a refund yet, check your bank account first. Then contact your credit card company, it may take some time for your refund to be officially credited.

If you have already done all of this and have not yet received your refund, please contact us hello@verygourmand.pt

Please return the product to the following address:

Very Gourmand - Rua Rebelo da Silva 53 - 1000-253 Lisboa - PORTUGAL

You will be responsible for paying the shipping costs for returning the item.

Shipping charges are non-refundable! If you receive a refund, the cost of the return will be deducted from your refund.

Depending on where you live, the time it takes for your product to reach you may vary.

Please note that we cannot guarantee that we will receive your returned item.

Legal Notice

The site https://www.verygourmand.com/fr/ is operated by the company:

Company Tabela Cosmopolita Lda Nipc 516037234

Rua Rebelo da Silva 53 n°3 - 1000-253 Lisboa - PORTUGAL.

Director of publication: Emmanuel Poulet-Harmel

Contact: bonjour@verygourmand.com  +33685959442

This site and the domain name are hosted by OVH. www.ovh.com

OVH SAS with a capital of 10,069,020 euros RCS Lille Métropole 424 761 419 00045

Head office: 2 rue Kellermann – 59100 Roubaix – France.

Terms of use

By accessing this site we assume that you accept these terms and conditions in full.

Do not continue to use the Very Gourmand - Epicerie Française website if you do not accept all of the conditions and services mentioned on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer.

All terms refer to the offer, acceptance and consideration of payment necessary to complete the process of our assistance to the Client in the most appropriate manner, whether through formal meetings for a fixed term, or by any other means, for the express purpose of fulfilling the Client's needs in relation to the provision of the Company's services/products, in accordance with and subject to applicable law.


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Cookies are used in some areas of our website to enable the functionality of that area and make it easier for visitors to use. Some of our affiliates/advertising partners may also use cookies.


Unless otherwise stated, Very Gourmand - Epicerie Française and/or its licensors own the intellectual property rights for all Very Gourmand - Epicerie Française material.

All intellectual property rights are reserved. You may view and/or print pages from https://very-gourmand.com for your own personal use, subject to the restrictions set out in these terms and conditions.

You must not :

Repost material from https://verygourmand.com

Sell, rent or sub-license material from https://verygourmand.com

Reproduce, duplicate or copy material from https://verygourmand.com

Redistribute content from Very Gourmand - Epicerie Française (unless content is specifically made for redistribution).


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality , fitness for purpose and/or the use of reasonable care and skill).

Limit or exclude our or your liability for death or personal injury resulting from negligence.

Limit or exclude our or your liability for fraud or fraudulent misrepresentation.

Limit any liability on our part or yours in any way not permitted by applicable law.

Or exclude any of our or your liabilities that cannot be excluded under applicable law.

The limitations and exclusions of liability set forth in this section and elsewhere in this notice are subject to the preceding paragraph; and governs all liabilities under this notice or in connection with the matter at issue in this notice, including liabilities arising in contract, civil liability (including negligence) and for any breach of statutory duty.

To the extent that the Website, Information and Services on the website are provided free of charge, we shall not be liable for any loss or damage of any kind.